How do I get clients to renew a package?


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Texting has taken over the marketing world. These quick and effective messages can outperform email and social media messages. That’s why SMS marketing is a popular option for small business owners. Businesses often use a CRM platform like PocketSuite to create and send targeted text messages to their clients or leads. All you need to get started is your client’s contact information and the right software to automate your text campaign.

PocketSuite is the best text messaging service for your business. With PocketSuite’s Smart Campaigns feature, you’ll be able to segment your clients into groups and send targeted campaigns. Each smart campaign comes with a customizable template to make it easy for you to craft your message. 

One of the most popular and most profitable uses for text marketing is to get clients to renew their packages. Our pros use the Renew expired/expiring/exhausted packages smart campaigns to boost their income.

Here are sample text message templates for clients from successful smart campaigns:

X {firstname}, Oh no! Looks like your package has expired. We had the best time working with you, and we’re ready to continue when you are! To buy a new one, tap the link below & purchase it {checkout_link}.

X {firstname}, We’re loving working with you and hope you feel the same!  Just a heads up – your package will expire in {days}. Act fast if you want to continue hitting your goals! To buy a new one, tap the link below & purchase it {checkout_link}.

Smart Campaigns are a game changer for service-based businesses. Just remember to include direct links to specific services, packages, and subscriptions in your smart campaign. Watch this video to get started using Smart Campaigns on PocketSuite:

PocketSuite is the all-in-one app for independent service professionals. From bookings to payments to contracts, we have everything you need to run and grow your business!